New: a Craft · 36 lessons
The Investigation
A year inside one NHS investigation, told from every chair, with Efua as your guide.
See The InvestigationAnti-Racism · Organisational Development · Health and Care
Most training changes minds. Yours should change the institution.
Oxytocin-Learning helps organisations move beyond one-off training into interpretive capability: the capacity to see, understand and act on racism, inequity and institutional harm with accountability.
For organisations, the first step is a 90-minute Executive Discovery Meeting: confidential, no obligation, no product pitch. For yourself, the House of Learning is open. One House, wherever you start.
Founding cohort enrolling until 31 December 2026
NHS Trust Engagement
FoNS Research Partnership
Supports PCREF Work
22 Published Thought Pieces
Phoenix Rising accredited by The CPD Standards Office
House courses: CPD accreditation pending
A Personal Welcome
Meet Ava
Ava is a ward manager, and the guide many people meet first. In under a minute she shows you what is waiting for you.
A welcome from Ava
Ward manager, and your first guide
"Forward Ever, Backward Never": the promise behind every programme we build.
Inside a Lesson
Step inside a lesson
Every lesson is read, heard and seen. Your guide’s voice carries you from part to part, a pause waits at each threshold, and pictures drawn from the lesson’s own story stay with you all the way down.
Hear a pause
Nia, between the parts of a lesson · 11 seconds
“You are alive. You are here. You matter.”
Hear Ava read
Phoenix Rising, Lesson 1 · 36 seconds
“This opening lesson examines how race and power can shape whose presence, knowledge and concerns receive attention. Through the Room Read and fictional encounters, learners distinguish observation, a person’s account, interpretation and uncertainty. They consider both what is present and what is absent from an organisational account. The lesson establishes that careful recognition can support a proportionate response without claiming to know another person’s intentions or experience.”
Find your way in
Five ways in, one house of learning
Each course has its own page, with its story, its pictures and how to take your place. Begin wherever suits you, and the rest is here when you are ready.
Flagship · 36 lessons · 60 CPD hours
Phoenix Rising
Anti-racism learning for health and care that reaches where decisions are made, with Ava as your guide.
See Phoenix Rising
Level Two · 24 rooms
The Phoenix Awakening
One night on an inpatient mental health ward, and the ninety days that followed: where an organisation changes.
See The Phoenix Awakening
A first step · 8 modules · about 3 hours
How Truth Travels
A course in receiving difficult truth: what you do in the first thirty seconds decides whether it travels.
See How Truth Travels
For yourself · 7 courses
The House of Learning
Seven courses, each in its own room with its own guide, all grounded in Ubuntu: I am because we are.
See the House of Learning
Start free · a one-minute film
Would you have noticed?
Watch a one-minute film from Phoenix Rising, answer five quick questions, and take a free workbook. Nothing you answer is stored.
Start free
Why This Work Exists
Why most anti-racism training does not change conditions
Training changes individuals
But the institution absorbs the learning without changing. Staff return to the same conditions. The insight has nowhere to land.
Data exists
But the system cannot interpret what it means. Reports are filed. Disparities are acknowledged. Patterns remain in place.
Staff speak
But what happens after they speak determines whether anything changes. Voice without institutional response becomes another form of harm.
Oxytocin-Learning works at the layer where meaning is made, helping systems interpret reality before they act on it.
The Phoenix Rising Readiness Pathway
From executive interest to accountable learning
We do not begin with a product offer. We begin with understanding. Each step creates a feedback loop between leadership, workforce experience and local priorities.
1
Executive Discovery Meeting
90 minutes · confidential. Understand your context, challenges and readiness conditions.
Distinguishes visible pressures from deeper patterns.
2
Workforce & Stakeholder Workshops
2–4 facilitated sessions exploring how racism, power, trust and safety operate in your context.
Notices signals not visible through formal reporting.
3
Interpretive Readiness Feedback Report
OIRI readiness profile with recommendations for your board. Truth made decision-ready.
Helps knowledge move responsibly through the organisation.
4
Phoenix Rising Organisational Licence
Full 36-lesson access for 10+ learners, facilitator dashboard, evidence tracking, governance reporting.
Connected to real conditions, not a disconnected product.
Book an Executive Discovery Meeting
90 minutes · Confidential · No obligation · Interpretation, not pressure
Evidence of Impact
Listening Beyond Disclosure
Oxytocin-Learning was commissioned to undertake a reflective organisational analysis within an NHS Foundation Trust, exploring racialised staff experience, trust, psychological safety and institutional maturity.
What the engagement explored
- Legitimacy, trust and belonging
- Fear, silence and psychological safety
- Leadership, accountability and organisational response
- Culture, humanity and relational conditions
- Truth, interpretation and institutional self-knowledge
What was delivered
- Comprehensive organisational analysis (11 parts)
- Central organising diagnosis with systems interpretation
- PCREF strategic interpretation across Parts 1, 2 and 3
- Ten emerging local organisational competencies
- Five-stage organisational development pathway
The engagement moved beyond conventional equality reporting to examine how difficult truth travels through institutional systems, and what happens after people speak.
36
Lessons
22
Thought Pieces
60
CPD Hours
10
Learning Areas for PCREF Work
Published Thinking
What we are thinking
22 published thought pieces exploring learning systems, structural racism, organisational trustworthiness and interpretive capability.
Trust Means Trustworthy
What happens when trust becomes a label instead of a lived obligation?
For boards & executive leaders
Safe Enough to Tell the Truth
What neuroscience can teach us about organisational learning.
For workforce & HR leaders
Structural Racism Is a System Signal
What if inequality is telling organisations something they do not yet know how to hear?
For EDI & PCREF leads
Signal Integrity
What happens to truth on its journey through an organisation?
For governance & quality leads
From Anti-Racism Training to Learning Infrastructure
Why awareness is not enough for structural change.
For L&D & commissioning leads
The Missing Capability in NHS Reform
Why data, equity, AI and neighbourhood health all depend on how systems learn.
For NHS reform architects
From awareness to accountable practice
Phoenix Rising does not simply deliver content. It builds the interpretive capability to see patterns, understand what they mean, and translate that understanding into governance, practice change and cultural movement.
See, then Interpret, then Learn, then Act, then Move, then Become
Questions, Answered Honestly
Before you decide
The questions we are asked most often, answered plainly, so you can decide with confidence.
How is Phoenix Rising different from standard EDI training?
Most training aims to raise individual awareness. Phoenix Rising builds interpretive capability: the organisational capacity to see patterns, understand what they mean, and respond with accountability. It works at three levels (Foundation, Practitioner and Organisational), connects learning to governance, and is organised in ten learning areas that support PCREF work, so the learning reaches where decisions are made, not just where awareness is raised.
Who is the programme for?
Ward managers, senior leaders, board members and practitioners in health and care settings, and any organisation serious about moving from performative equality work to accountable change. Individual practitioners can enrol directly; organisations begin with the Readiness Pathway so the programme is grounded in local conditions.
How long does it take to complete?
The programme is accredited for 60 CPD hours across 36 lessons, and you learn at your own pace. There are no artificial deadlines: the reflective elements work best when they are given room to breathe. A certificate of completion is issued when you finish.
How does organisational pricing work?
Organisational pricing is cohort-based and tailored through the Readiness Pathway, because a licence offer should reflect your real conditions: cohort size, implementation support and governance reporting needs. Request organisational pricing and we will respond with next steps.
Can I have a refund?
Yes. Individual enrolment in Phoenix Rising comes with a 14-day refund: within 14 days of purchase, write to support@oxytocin-learning.com and we will refund you in full. No reason needed. We are not interested in keeping money from someone the programme did not serve. The same promise is in our terms.
How does it support PCREF and NHS priorities?
PCREF, NHS England's Patient and Carer Race Equality Framework, has three parts: leadership, governance and data; six national organisational competencies; and a patient and carer feedback mechanism. Phoenix Rising supports that work. It organises its learning into ten areas of its own (Leadership, Workforce, Patient voice, Service delivery, Accountability, Education, Data, Community, Resources and Public reporting) that help you see how the learning supports putting PCREF into practice. They are Phoenix's own areas: PCREF itself is not divided into numbered areas or domains. Completing learning does not, by itself, show that an organisation has changed its practice, which is why our organisational engagements produce PCREF strategic interpretation that boards can act on. The House of Learning also holds the PCREF Improvement Challenge, guided by Efua.
What happens after I book an Executive Discovery Meeting?
A 90-minute confidential conversation: no obligation, no product pitch. We explore your current priorities, pressures and readiness conditions. If Phoenix Rising is not the right fit, we will say so. If it is, we outline the next step of the Readiness Pathway together.
Stay connected with our thinking
Receive published thought pieces, learning insights and invitations from Oxytocin-Learning.
We send thought pieces and invitations only. No spam. Unsubscribe at any time.
Ready to explore what your organisation needs?
The first step is a 90-minute Executive Discovery Meeting: confidential, no obligation, no product pitch. Interpretation, not pressure.
Or explore the programme at oxytocin-anti-racism-training.com