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A free workbook · 10 minutes

Would you have noticed?

Watch a one-minute film from Phoenix Rising. Answer five quick questions. Take a free workbook. There is no score, and nothing you answer is stored.

Read the film's words

There’s a corridor in the hospital where I trained. Portraits line both walls: thirty years of leaders. I walked that corridor every day for two years before I really saw it. None of the faces looked like mine. I mentioned it once to a colleague. She said, ‘I’ve never noticed that.’ And I believed her. I came to call it the architecture of absence. Then the scenario. Marcus is twenty-eight, Black British. He arrives at A&E with acute anxiety, chest tightness and racing thoughts. His triage record says: anxiety, low priority. Twenty minutes earlier, a white woman of a similar age came in with the same recorded symptoms. Her record says: query cardiac, urgent review. You can see both records. You don’t yet know what led to the difference. What do you do?

Ava and Marcus are fictional composites, written for learning.

Five quick questions

Choose an answer to see what it tells you. Your answers stay on this page.

1 of 5Ava walked past thirty years of portraits every day for two years. What would you most likely have noticed first?

2 of 5Marcus and the woman before him came in with the same recorded symptoms. How were they coded?

3 of 5You can see both records, but you do not know what led to the difference. What is the most useful first step?

4 of 5Ava’s colleague said, ‘I’ve never noticed that.’ What does that tell you?

5 of 5In your own workplace, how confident are you that you would notice a pattern like this?