Oxytocin-LearningThe first thirty seconds
Somebody on your ward is going to tell you something difficult. What you say in the first thirty seconds decides whether that truth keeps travelling, or quietly stops with you. Spend your lunch break with us and leave with three things you can use on your next shift.
Forty-five minutes, in your lunch break
This is a working session, not a lecture. We take one kind of moment that happens on every ward, a colleague, a patient or a family member telling you something that is hard to hear, and we slow it down together.
It is for ward managers, nurses and everyone in NHS mental-health services who is told things and has to decide what happens next. Leads from NHS trusts are welcome too.
It is free. Cameras are optional, and you can put your questions in the chat without giving your name.
What we will cover
The first thirty seconds
What you say first, and why it decides whether anything happens after.
Where a truth leaks away
The four places a difficult truth most often stops travelling, and how to notice them on your own ward.
Closing the loop
How to go back to the person who told you, even when the answer is no.
Your questions
Fifteen minutes for your questions, answered by both of us.
Cannot make 12:30? Save your place anyway, and we will send you the recording the same afternoon.
Your hosts
Dr Jacqui Dyer MBE
Co-founder of Oxytocin-Learning.
Edward Neequaye MSc
Co-founder of Oxytocin-Learning.
Together we made Phoenix Rising and How Truth Travels, our courses for people who work in mental-health services.
After the session
- The recording, sent to everyone who saved a place, the same afternoon
- A webinar code for How Truth Travels, our first course of about three hours, open until midnight on Sunday 22 November
- If you lead a team, a 30-minute conversation with us about bringing this to your ward
Save your place
Free
Thursday 19 November 2026, 12:30 to 13:15, on Zoom.
Up to 100 places.
You save your place through Cal.com. It sends your Zoom link and a calendar entry straight away, and we send a reminder the day before.
We use your name and email for this session and its recording only. Questions: support@oxytocin-learning.com.